How to Bounce Back from Customer Service Blunders PDF

Hands-on reference book designed to help your reps fix customer problems as soon as they arise - and take steps to prevent the same problem from happening again.Reps can find help fast in this book on mistakes such as: leaving a caller on hold way too long, allowing their anger to surface during a call, breaking a promise to a customer and more!.

Order e-Book  Add to cart
(OR)
Order Hard Copy $49.45 + Shipping $20.00 Add to cart

Hands-on reference book designed to help your reps fix customer problems as soon as they arise - and take steps to prevent the same problem from happening again.Reps can find help fast in this book on mistakes such as: leaving a caller on hold way too long, allowing their anger to surface during a call, breaking a promise to a customer and more!.

Order e-Book  Add to cart
(OR)
Order Hard Copy $49.45 + Shipping $20.00 Add to cart

Bulk order discounts are available!

Click here to request information about bulk order discounts or contact the appropriate site license account representative below:

Pam Snyder
Toll-free:1-877-853-9938
[ Mail ]
Eli Journals
2222 Sedwick Drive,
Durham, NC 27713
[ Phone ]
Toll-Free: (800) 223-8720 / (800) 472-0148
International: 1-800-472-0148
[ Fax ]
Fax:
(800) 508-2592
[ Email ]