If it Weren't For Customers (DVD)

This video dramatizes the value of every customer who walks through your door or calls on the phone and demonstrates the critical people skills your employees need to keep customers coming back.
Get a 60 minute audio conference transcript and a guide book absolutely free when you buy this product.

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    Hiring Skills: In an eye-opening audio conference on hiring the right candidate, learn how to cut through the hype and recognize true talent from hiring expert Cathy Gibson.
  • If It Weren't For Customers - Leaders Guide
    You can use this guide to discuss, review and apply the classic lessons taught in the video.

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Pam Snyder
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Eli Journals
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